Common Questions about Credits and Payments

  1. What is the Minimum Credit Package Available?
    The minimum credit package available is 8,000 credits, which allows you to purchase approximately 50 leads. This package is designed to provide a sufficient sample size for agents to achieve a 6-8% conversion rate.
  2. Can I Buy Leads in Bulk at a Cheaper Rate?
    Yes, under the Flat Price (AutoBuy) model, you can buy leads in bulk at a flat rate. However, the rates are fixed, and there is no further negotiation on prices.
  3. Can I Get a Lower Price for a Large AutoBuy Package?
    For larger packages (more than 400 leads), the price may be slightly reduced. However, the cost will not go below Rs. 100 per lead, as this is the minimum cost required to maintain lead quality. OTP leads in AutoBuy are priced Rs. 20 cheaper than regular AutoBuy leads.
  4. What Happens If I Purchase Credits but Do Not Use Them?
    If you purchase credits but do not use them within the specified time frame, those credits may expire, resulting in a loss of opportunities. It’s important to manage your credits to ensure they are utilized before expiration.
  5. Can I Get an Extension on My Credits?
    Yes, if you need more time to use your credits, you can request a 7-day extension. A re-validation fee of ₹500 will be deducted from your current credits, and the remaining credits will be carried forward for the 7-day extension. Make sure to use your credits within this period to avoid any further issues.
  6. What Happens If My Credits Expire?
    If your credits have already expired, you still have 30 days to make a fresh payment. A re-validation fee of ₹500 will be deducted from your remaining credits, and these credits will be carried forward after the payment. Ensure the payment is made within the 30-day window to take advantage of this option.
  7. How Do I Get Started with Credits After Registration?
    Once your account is approved, your dedicated account manager will guide you through the process of purchasing credits and optimizing your lead preferences to match your business needs.
  8. What is the Average Conversion Rate for Agents?
    On average, travel agents experience a 6-8% conversion rate. As agents secure bookings and receive reviews, their conversion rates typically improve because their profiles become stronger. Some agents achieve higher conversion rates (10-15%) as their profiles gain credibility, while others may experience lower rates (2-3%).
November 8, 2024

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