Tour Package Moderation Process

Overview

The moderation process ensures that all tour packages meet our quality standards and provide travelers with accurate and comprehensive information. This process includes reviewing, providing feedback, and approving or requesting changes to tour packages submitted by agents.

Moderation Process Steps

1. Submission
   • When you submit a new tour package, its initial status will be "In-review".
   • The moderation team will receive a notification to review your submission.
2. Review
   • The moderation team will thoroughly review the tour package details, including the itinerary, inclusions, exclusions, photos, and other relevant information.
   • They will check for accuracy, clarity, and completeness of the information provided.
3. Feedback and Status Update
   • After the review, the moderation team may either approve the package or request changes.
   • If changes are needed, the status of the tour package will be updated to "Changes Required".
   • The moderation team will provide specific feedback on what needs to be modified or improved.
4. Agent Action
   • As an agent, you can view the feedback provided by the moderation team in your dashboard.
   • Make the necessary changes to your tour package based on the feedback.
   • Resubmit the package for another review.
5. Approval
   • Once the required changes are made and the package is resubmitted, the moderation team will review it again.
   • If all criteria are met, the package will be approved, and its status will be updated to "Approved".
   • The approved tour package will then go live on the website, visible to travelers.

Viewing and Responding to Feedback

1. Login to your Agent Dashboard
   • Navigate to the "Tour Packages" section.
   • Locate the package with the status "Changes Required".
2. Review Feedback
   • Click on the package to view the detailed feedback from the moderation team.
3. Make Changes
   • Edit your tour package according to the provided feedback.
   • Ensure all required changes are addressed comprehensively.
4. Resubmit for Review
   • After making the necessary updates, resubmit your tour package for another review.

Tips for Quick Approval

• Ensure all sections of the tour package form are thoroughly and accurately filled out.
• Use high-quality images and provide detailed descriptions.
• Address any previous feedback comprehensively before resubmitting.
• Regularly check your email for any communication from the moderation team.

By following these steps, you can ensure a smooth moderation process and get your tour packages approved quickly, making them available to travelers sooner.

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