What kind of photos should I upload?
Upload bright, clear images that showcase key attractions and activities included in your package. Avoid using your agency’s photos, logos, or certificates. Instead, use images of the destinations, accommodations, and some actual customers you’ve served.
Can I specify different hotel options in one package?
Yes, you can add multiple offers within a single package, each with different hotel details. This allows travelers to choose based on their preferences and budget.
How do I handle cancellations and refunds?
Clearly state your cancellation policy in the designated section. This helps manage traveler expectations and avoids misunderstandings. For example, specify if there is free cancellation up to a certain number of days before departure and any refund percentage for cancellations closer to the departure date.
What should I include in the package exclusions?
Clearly mention what is not covered in the package, such as flights, travel insurance, personal expenses, and any other costs that travelers should arrange on their own.
How specific should the detailed itinerary be?
Provide a thorough day-by-day breakdown of activities, meals, and transportation. This helps travelers understand exactly what to expect and increases their confidence in booking your package.
Can I update a tour package after it has been uploaded?
Yes, you can edit your tour package even after it has been uploaded. Go to your list of packages, select the one you want to update, make the necessary changes, and resubmit it for approval.
What should I do if my package is not getting approved?
If your package is not getting approved, check the feedback provided by the moderation team. Make the necessary changes as per their suggestions and resubmit the package. If you are still facing issues, you can contact the support team for further assistance.
How do I set a daily limit for leads?
In the "Daily Limit" section, specify the maximum number of leads you want to receive per day for the package. This helps manage your lead flow and ensures you can handle all inquiries effectively.
Will I be notified when I receive a lead?
Yes, you will receive notifications via email, WhatsApp, or app notifications whenever a new verified lead is generated for your tour package.
Can I offer add-ons or upgrades in my tour package?
Yes, you can include additional details such as add-ons or possible upgrades in the "Other Details" section. This can help make your package more attractive and customizable for travelers.
What should I include in the package title?
Use a short but descriptive title that captures the essence of your package. For example, "7-Day Himalayan Adventure" is more appealing and informative than just "Himalayan Tour."
How do I differentiate my package from others?
Ensure your package stands out by providing detailed and clear descriptions, high-quality images, competitive pricing, and unique offers or activities that are not commonly found in other packages.
Are there any guidelines for the pricing of offers?
Make sure to provide both the list price and the discounted price for each offer. This helps travelers see the value they are getting and makes your package more attractive.
Is there a limit on the number of photos I can upload?
While there is no strict limit, it is recommended to upload 5-10 high-quality images that best represent the tour package. This ensures the page loads quickly while providing enough visual information to attract travelers.
How long does the moderation process take?
The moderation process typically takes a maximum of 2 working days, though we strive to approve packages within the same day as much as possible. Ensure all details are correctly filled out to expedite the process.